January 2019 CHOICE Commendations
Providing excellent customer service is something we should always strive for. Here are excerpts from some of the numerous compliments we receive each week...
September/October 2018 CHOICE Commendations
Providing excellent customer service is something we should always strive for. Here are excerpts from some of the numerous compliments we receive each week...
VNSNY CHOICE Receives Platinum-Level LGBT Certification from SAGE!
VNSNY CHOICE Health Plans has been awarded Platinum-level certification by the LGBT advocacy group SAGE (Services and Advocacy for GLBT Elders). Platinum is SAGE’s...
Careful Monitoring Ensures Top-Quality HHA Care for CHOICE Members
For the thousands of members enrolled in a VNSNY CHOICE Health Plan, one of the most important CHOICE benefits is often the regular services...
August 2018 CHOICE Commendations
Providing excellent customer service is something we should always strive for. Here are excerpts from some of the numerous compliments we receive each week...
VNSNY CHOICE Clinicians Receive Specialized Elder Abuse Training
Each year, approximately 120,000 New York City seniors are victims of elder abuse*—a term that includes not only physical violence but also psychological mistreatment,...
June/July 2018 CHOICE Commendations
Providing excellent customer service is something we should always strive for. Here are excerpts from some of the dozens of calls we receive each...
CHOICE SelectHealth Completes LGBT Training and Earns Platinum Certification from SAGE
SelectHealth, VNSNY CHOICE’s Special Needs Plan for HIV-positive Medicaid recipients, has been awarded Platinum-level certification from the Services and Advocacy for GLBT Elders (SAGE)...
May 2018 VNSNY CHOICE Staff Commendations
Providing excellent customer service is something we should always strive for. Here are excerpts from some of the dozens of calls we receive each...
Going the Extra Mile: The CHOICE Member Services Call Center
One newly enrolled CHOICE member called with questions about her benefits. The daughter of another member phoned to check on the status of medical...
